chevron_rightHow can I rent the Clubhouse.
You can rent the clubhouse by filling out the rental form and send it to PMP with your security deposit, please follow the instruction on the form. The form can be found on the main page under forms then amenities usage. Renters must get the owners permission to rent the clubhouse.
chevron_rightHow do I gain access to the Community Center and Exercise Room?
Our Community Center and exercise room have secured entrances to protect our residents. As a result, you will need your HOA Badge. If you do not have a badge, or if the one you have does not work, please contact the Hager's Crossing Community Manager. Also, note that there is a cost to replace any lost or misplaced badge $5 (subject to change ).
chevron_rightWhat are the pool hours for pool season?
Pool Season Hours (Subject to change yearly)
Sun-12pm to 7pm
Mon-10am to 6pm
Tue-12pm to 8pm
Wed-10am to 6pm
Thu-12pm to 7pm
Fri - 12pm to 8pm
Sat -12pm to 8pm
chevron_rightWhat is the age limit to use the fitness center and clubhouse?
No one under the age of 18 is permitted inside the Community Center (Clubhouse) without the supervision of a resident adult of Hager's Crossing.
chevron_rightIs the personal information that I provide on this site kept private?
Is the personal information that I provide on this site kept private?Definitely! Hager's Crossing HOA is committed to keeping your personal information private. That policy applies to this website, as well as at Board meetings. Hager's Crossing HOA will not sell, distribute, or share any personal information you provide. Any personal information that the Board and Management Company possess will be used for the sole purpose of administering the business of the Hager's Crossing HOA. A Board Member will never share your personal information with another resident.
chevron_rightHow much are the HOA Assessments?
For the 2015 fiscal year, the monthly HOA Assessments are $53.73 for Single-Family units and $65.00 for Townhouse units.
chevron_rightWhat is the purpose of the HOA Assessments?
The Hager's Crossing HOA assessments are used to fund operating costs of the HOA as well as Capital Replacements. The operating costs include the cost of maintaining our common areas and amenities. Such costs include, and are not limited to, landscaping, cleaning of community center, utilities, pools, and the services of the Community Management Company. Please note that the assessments do not pay for picking up trash in private property. So, please help your community by not littering, putting out your garbage on scheduled garbage pick-up days, and taking the time to pick up litter in your area. Also, plan to participate in our Annual Spring and Fall Spruce Up events.
Capital Reserves are used to replace major items such as the roof of the clubhouse, the asphalts in the clubhouse and townhouse areas, the tennis courts, the pools, etc.
chevron_rightWhen are HOA Assessments Due?
Hager's Crossing HOA assessments must be paid by the 1st of each month. Thirty  from that date, assessments are considered late and are subject to a late fee of $15 or 10% of the total amount of the delinquent assessment or installment, whichever is greater.
Coupon books with your name, address, amd account number, are mailed by December of each year for the following year. For example, Coupon Books for 2015 were mailed in prior to December 2014.
You may also make your payments online.
chevron_rightTo whom do I report Problems with Street Lights?
If a road has been turned over to the City of Hagerstown [example: Bartow, Shale, Beachley, Hagerscrossing Drive, etc], please report problems with street lights by calling301-739-8577, x143 or 301-739-8577, x151You will be asked to provide the street name and the pole number. The pole number should be visible on each electrical pole for which the City of Hagerstown is responsible.
chevron_rightHow do I get rid of Bulk Trash?
The City of Hagerstown provides bulk trash pickup. This program provides for the pick up of large items such as mattresses, furniture, wood paneling, drywall. Pickups occur on the 1st and 3rd Wednesdays of each month. To schedule a pickup and or to obtain information regarding phone number, costs, etc., please go to the Bulk Trash Programs section of the City of Hagerstown website, or call 301-739-8577 ext. 178for more information.
chevron_rightHow do I get rid of Road Kill?
Road kill that occurs on any of the public streets in our community [e.g. Bartow, Hager's Crossing Drive, Shale, etc] should be reported to the Hagerstown Public Works Department. Their phone number is (301) 739-8577. You will be asked to provide the street location. The PublicWorks Department has been quite prompt in responding to such calls and will have the carcass removed within 24 hours.
chevron_rightWhat can I include in Recyclables? Follow the City's instructions.
According to the Department of Engineering & Code Administration of the City of Hagerstown, the following are acceptable recyclables:
* Magazines* Envelopes* Office Paper* Computer Paper* Phone Books* Cardboard* Newspapers* Colored Paper* Adhesive Notes* Catalogs* Folders2. Co-mingled Recyclables, which includes* Aluminum cans (food and beverage)* Plastic bottles including clear and colored plasticRecyclables are set out on Sundays after 6 pm in containers provided by the City of Hagerstown.To request your container, click on the link below:
- Mixed Paper, which includes:
chevron_rightWhat days do we have trash pick-up?
ZONE SET-OUT DAY (after 6:30 PM) PICK-UP DAY
Zone A Sunday Monday AM
The City of Hagerstown provides trash pick-up once each week [Sundays], except for certain holidays when there may be just one pick-up or there may be a deviation from the normal schedule. Hagers Crossing Home Owners should set their trash out
Put-out Garbage on
Garbage Picked Up On
Sunday after 6:30 p.m.
Where possible, we encourage each home to use a trash bin and put your unit number on the outside of the bin. At a minimum, please use plastic garbage bags with no leaks. We create an 'eye-sore' and detract from the beauty of our community when we put out our garbage earlier than the scheduled days and time. In addition, deviation from the guidelines will be a violation of Chapters 117 and 185 of the City of Hagerstown Code Ordinances and violators will be subject to a fine or possible jail time.Please obtain your copy of the Trash, Yard Waste & Recyclables Calendar or go to the City of Hagerstown Website